Privacy Policy

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red love heartPrivacy Policy

 1.  Contact details

This Privacy Notice ("Notice") sets out how Love by Name Limited  ("Love by Name", "we", "us", "our") is a company registered in England and Wales (company number 08512529), whose registered office is at 5 Acacia Walk, Bicester, Oxfordshire OX26 3FR, is committed to protecting and respecting the privacy of Members of www.lovebyname.com Website (also referred to as the ‘Site’).  You can contact us on support@lovebyname.com.

This policy  sets out the basis on which any personl data we collect from you, or that you provide to us, will be processed by us. 

2.  How we get the information and why we have it

Most of the personal information we process is provided to us directly by you when you apply to become a member of the site.

We currently collect and process the following information which enables us to match you with other compatible members:

Personal identifiers, contacts and characteristics (for example, full name, email address, age and dating age range preference, gender preference (ie man seeking a woman).

When you complete your profile you can share with us additional information, such as interests, education, physical characteristics, photographs.  

3.  Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent.  You are able to remove your consent at any time.  You can do this by contacting support@lovebyname.com.  

(b) We have a legitimate interest to collect information to allow us to select compatible matches for you.  

4.  What we do with the information we have

We use the information that you have given us in order to match you with other comptabile members based on your full name and other requirements.  We may share this information within the Love by Name group of businesses.

 5.   How we store your information (personal data)

The data that we collect from you may be transferred to, and processed in, countries other than the country in which you are resident.  These countries may have data protection laws that are different to the laws of the United Kingdom (UK).  Our website servers are situated in the UK and we will take all reasonable steps that are necessary to ensure that your data is treated securely and in accordance with this privacy policy.

We keep your personal information you  entered when you registered as a member for one year.  We will then dispose your information by purging all online database tables of your presonal dat and any data attributable to you.

When you log in to the website we set a session cookie to remember that status as you transit through the website. This is essential to the function of a membership-website and is exempt to consent requirements.

6.  Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to retification - You have the right to ask us to rectify information you think is inaccurate.  You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, incertain circumstances.

You are not required to pay any charge for exercising your rights.  If you make a request, we have one month to respond to you.

Please contact us at support@lovebyname.com if you wish to make a request.

7.  How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO's address:

Information Commisioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

8.  Changes to our privacy policy  

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.